Shipping policy

Shipping Policy

Thank you for shopping with Velora.

Order Processing

Orders are processed within 1–3 business days after your order is confirmed.

Shipping Times

• United States: 5–10 business days
• Canada: 5–10 business days
• International: 7–15 business days

Please note that shipping times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your shipment.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us at mdproservices3@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

Questions

If you have any questions about shipping, please contact us at:

Email: mdproservices3@gmail.com